Unpaid invoices: is there finally a solution?
In a press release, the Collectivité announced that it was introducing a system to track purchase orders and invoices from its service providers. There will be no designated contact person, but an email address will be available from 28 September to report an issue and receive a response.
This scheme had been promised to business representatives at the meetings held on 12 August and 22 September. Companies experiencing difficulties in processing their purchase orders or settling their invoices can therefore now send an email to facturation@com-saint-martin.fr.
Please note, however, that only requests accompanied by supporting documents will be processed. The applicant must specify the company name, the invoice number registered on Chorus Pro (which remains the sole invoicing channel) or the reference number of the purchase order or contract, and provide the relevant purchase order or a progress report on the work.
An acknowledgement of receipt for the email will be sent… on Tuesdays and Thursdays only! The relevant department will then review the request, and a response will be sent within 7 to 15 working days.
The same email address can also be used to request a certificate of work completed for factoring purposes or for a Bpifrance application. The form will be available online on the Local Authority’s website from Monday 28 September.
